Frustration
I spent the whole day correcting quantitative results from an analysis that I performed. The corrections were necessary because of undocumented data coding practices such as:
A blank cell means $0. So does a cell that says $0.
Call me rational, but I would have thought that a blank cell means "I didn't answer that question on the survey," and a cell that says "$0" means "It is not worth any dollars."
It is one thing to tell me belatedly that you used cryptic unofficial standards in your data entry. It is quite another to tell me "You're data analysis is incorrect. Aren't you familiar with our cryptic and unofficial data entry standards?" You're getting billed for this, mon frere.
On a related note, both Word and Excel crashed on my about five times each today. What is this? 1998? I wonder if I can be a beta tester for Office:Mac 2007.

